Repair an Office application. Excel for Office 365 Word for Office 365 Outlook for Office 365 PowerPoint for Office 365 Publisher for Office 365 Access for Office 365 Office 2019 Visio Plan 2 Visio Professional 2019 Visio Standard 2019 Visio Professional 2016 Visio Standard. Sometimes restarting it will fix the problem. If that doesn’t. To uninstall Office for Mac 2011 move the applications to the Trash.Once you've removed everything, empty the Trash and restart your Mac to complete the process. Before you remove Office for Mac 2011, quit all Office applications and make sure there's nothing in Trash that you want to keep. No text appearing when I type in Word 2016 / Office 365 for Mac I am writing in regards to a topic that I have seem posted in many other forums regarding no text appearing when typing in Word 365 for Mac. Keep in touch and stay productive with Teams and Office 365, even when you're working remotely. MS Word not opening in Mac. This is a real problem guys!!! When you save, Word for Mac crashes or quits. Microsoft Word for Mac; In this article. Office 365 ProPlus is being renamed to Microsoft 365 Apps for. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and then restore the file. Office 365 customers get the new Office for Mac first. You’ll have Office applications on your Mac or PC, apps on tablets and smartphones for when you're on the go, and Office.
The following is continually updated information about the status of known issues with Office 365 and Office 2016 at Indiana University.
![Office 365 mac word problem site answers.microsoft.com online Office 365 mac word problem site answers.microsoft.com online](/uploads/1/2/5/6/125630623/614614093.jpg)
Mac Word Trial
Mac Word Viewer
Issue | Description | Solution | Status | Last updated |
---|---|---|---|---|
Sent and deleted messages from an additional account in Outlook go to the primary mailbox | In Outlook, when you send or delete a message from an additional account, the message isn't saved to the folder of the additional mailbox account. Instead, it's saved to the primary mailbox account. | See the following: • Messages sent from a shared mailbox aren't saved to the Sent Items folder of the shared mailbox in Outlook • Items that are deleted from a shared mailbox go to the wrong folder in Outlook Note that you may need to enable Cached Exchange Mode for these fixes to work. | Known issue | December 10, 2019 |
Unable to import or export OneNote documents from OneDrive | It is not possible to import or export OneNote notebooks to or from OneDrive for Business (for example, a local copy or other cloud service). | It is possible to save individual pages within a notebook to PDF files. Do this in the OneNote desktop client rather than OneNote Online. | Known issue | April 29, 2019 |
Difficulties synchronizing mail-enabled Active Directory groups with Office 365 | Mail-enabled Active Directory groups that do not have an email address that ends in @exchange.iu.edu will not be synchronized with Office 365. | Contact your departmental IT Pro to have Active Directory groups mail-enabled properly. | Known issue | May 5, 2017 |
In Windows, hyperlinks in saved message files (.msg ) will not open. | When you open a message saved into a file in Windows, links within do not work. Nothing happens when you click the links, nor do they open when you right-click and select Open Hyperlink. | Copy the URL of the hyperlink and paste it in the appropriate application. | Known issue | June 16, 2016 |
Unable to activate Office 365 apps on iOS devices | Newly downloaded or updated copies of Office 365 cannot authenticate on iOS devices due to multiple prompts for authentication in an endless loop. | The problem is resolved on iOS devices running iOS version 10.0.1 or later. Microsoft is working on software updates that may resolve the issue for users who cannot update to at least iOS 10.0.1. In the meantime, you may also contact your campus Support Center for further assistance. | Known issue | September 15, 2016 |
Two-Step Login (Duo) screen cut off during Office 365 account sign-in | When signing into your Office 365 account using any Office desktop application for Windows, the Duo screen does not completely fit in the window and some options are cut off the screen. | Press Tab on your keyboard to scroll down and view the rest of the Duo options. | Known issue | August 10, 2016 |
In Windows, hyperlinks in saved message files (.msg ) will not open. | When you open a message saved into a file in Windows, links within do not work. Nothing happens when you click the links, nor do they open when you right-click and select Open Hyperlink. | Copy the URL of the hyperlink and paste it in the appropriate application. | Known issue | June 16, 2016 |
Incorrect default time zone settings for new calendar events from Outlook for macOS | Calendar entries appear to be an hour off when Daylight Saving Time is in effect. | To prevent this from occurring on new calendar events, make sure the default time zone is set to Eastern Time (US & Canada), rather than Indiana (East). Access this setting by selecting Preferences... from the Outlook menu, and clicking Calendar. | Known issue | March 18, 2016 |
Incorrect default time zone settings for new events from Outlook on IUanyWare while in macOS | From macOS, using the IUanyWare version of Outlook, calendar entries appear to be an hour off when Daylight Saving Time is in effect. | To prevent this from occurring on new calendar events, change your Mac's time zone settings to a city in the Eastern time zone that is not in Indiana (for example, New York). | Known issue | March 18, 2016 |
Mailto links not working in Outlook for Mac | In version 15.36.1, mailto links do not work. If you click a mail link, a new message window opens normally, but it will not be delivered if sent, nor will a copy be placed in Sent Items . | Updated to Outlook for Mac version 15.37 or later. | Resolved | August 16, 2017 |
OnBase integration not available | Office 2016 integration is not available for IU's current version of OnBase (version 15 SP2). | IU has upgraded to OnBase version 16 SP1, which is compatible with Office 2016. | Resolved | March 3, 2017 |
Appointments created in Windows versions of Outlook appear to be meetings in Outlook for Mac. | When you create an appointment in any version of Outlook for Windows and then attempt to edit it in Outlook for Mac, it will appear to be a meeting. It will indicate the invitation hasn't been sent, will have the option to Send instead of Save & Close, and will have the Organizer Meeting ribbon instead of Appointment. | Update to the latest version of Outlook for macOS. If that is not possible, in Outlook for Mac, while editing the item, click Cancel, which will revert the meeting back to an appointment. Then click Save & Close. | Resolved | October 13, 2016 |
Office 2016 installed from the Office 365 service reports that your subscription has expired | If you installed Office 2016 using the Office 365 service, you must keep your subscription active by signing into your IU Office 365 account at least once every 30 days. | Sign into your Office 365 account:
| Resolved | April 4, 2016 |
Outlook macOS certificate difficulties | After updating Outlook, you may see a pop-up warning you that 'A secure connection cannot be established with the server exchange.iu.edu because its intermediate or root certificate cannot be found', and prompting you to either Continue or Show certificate. | This issue was resolved with an updated certificate. | Resolved | March 18, 2016 |
Skype for Business 2016 difficulties synchronizing address book | When using Skype for Business 2016, you may experience difficulties searching for contacts. Also, a 'Cannot Synchronize Address Book' notification message may appear at the bottom. | This issue has been resolved with patches. | Resolved | January 27, 2016 |
Office 2013 compatibility issues | Office 2016 automatically uninstalls the Office 2013 suite. Also, Office 2016 cannot coexist with stand-alone Office 2013 applications, such as SharePoint Designer, InfoPath, Visio Professional, Visio Standard, Project Professional, and Project Standard (as well as Word, Excel, PowerPoint, Outlook, Publisher, and Access). | UITS recommends installing Office 2016 only if you no longer need any Office 2013 applications that are not part of the Office Professional Plus 2016 suite available at IU. | Resolved | November 6, 2015 |